Privacy Policy
Your privacy is core to our trust-based community. Here is how we handle your data.
Last Updated: February 24, 2026
1. Information We Collect
We collect information you provide directly to us when you create an account, update your profile, or communicate with other users. This includes:
- Personal Identifiers: Name, email address, phone number, and social media handles.
- Professional Information: Portfolio links, niche categories, and collaboration history.
- Financial Information: Payment details and transaction history processed via our secure partners (e.g., Razorpay).
- Communication Data: Messages and content shared within the platform.
We also automatically collect technical information such as IP addresses, browser types, device identifiers, and usage patterns via cookies and similar technologies.
2. How We Use Your Information
Kollabary uses your data to power the bid-driven marketplace and ensure platform integrity:
- Marketplace Operations: Facilitating auctions, bids, and collaborations between brands and creators.
- Performance Ranking: Calculating creator prestige scores based on verified collaboration data.
- Verification & Security: Verifying identities and preventing fraudulent activity.
- Financial Settlements: Processing payments and managing K-Coin balances.
- Personalization: Recommending relevant partners and opportunities.
3. Data Sharing & Third Parties
We do not sell your personal data. We share information only in the following contexts:
- Between Users: Profile data is visible to potential collaboration partners.
- Service Providers: Sharing with trusted partners like payment processors (Razorpay) and analytics providers (PostHog).
- Legal Compliance: When required by law or to protect our users and platform.
4. Data Retention & Your Rights
We retain your information as long as your account is active or as needed to provide services. Under applicable laws (including GDPR and India IT Act), you have the right to:
- Access & Portability: Request a copy of your personal data.
- Correction: Update inaccurate or incomplete information.
- Deletion: Request removal of your data ("Right to be Forgotten").
- Restriction: Limit how we process your data in specific scenarios.
To exercise these rights, please contact our Data Protection Officer at support@kollabary.com.